Mahanrentacar Refund and Returns Policy

Welcome to Mahanrentacar, where we pride ourselves on providing high-quality vacuum cleaners designed to meet the demands of your cleaning needs. We understand that shopping online means placing your trust in us to deliver what you need, and sometimes, things don’t go as planned. That’s why we’ve developed a comprehensive Refund and Returns Policy to ensure your satisfaction and confidence when shopping with us.

Contact Information

For any returns or refunds inquiries, please reach out to our customer service team at [email protected]. We are dedicated to assisting you with any questions or concerns to make your experience as smooth as possible.

Refund Time Frame

Upon approval of a return, your refund will be processed within 2-5 business days. We strive to expedite this process to ensure you receive your refund promptly. The refunded amount will be credited back to your original method of payment.

Return Time Frame

You have 30 days from the date of delivery to decide if your purchase meets your expectations. If you choose to return an item within this period, it must be in the same condition that you received it – unused, with the original packaging, and in a resellable condition.

Damaged or Lost Items

We take great care to ensure your items arrive in perfect condition. However, should your order arrive damaged or if you believe it to be lost:

• Damaged Items: Please contact us within 48 hours of receiving your order. Provide photographs of the damaged item and packaging to help us assess the situation. We will arrange for a replacement or refund depending on your preference and item availability.

• Lost Items: If your item hasn’t arrived within the expected delivery timeframe, please let us know. We will investigate the matter with our shipping partner and keep you updated throughout the process. If confirmed lost, we will arrange for a replacement or refund.

How to Return Your Item

To initiate a return, please send an email to [email protected] with your order number and the reason for the return. Our customer service team will provide you with instructions on how to proceed, including the return shipping address.

Please note that the customer is responsible for the return shipping cost unless the item is defective or the wrong item was received. We recommend using a trackable shipping service or purchasing shipping insurance for returns, as we cannot guarantee that we will receive your returned item otherwise.

Non-Returnable Items

Please be aware that certain items cannot be returned due to their nature, such as:

• Items marked as final sale.
• Items that have been used or are not in their original condition.
• Products that have been personalized or modified.

Processing Your Return

Upon receiving your return, we will inspect the item(s) and notify you of the approval or rejection of your refund based on the condition of the returned item(s). If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

Exchanges

If you need to exchange an item for the same item in a different size or color, please reach out to our customer service team. Exchanges are subject to item availability.

Conclusion

At Mahanrentacar, we aim to make your shopping experience enjoyable and hassle-free. If your purchase does not meet your expectations for any reason, we are here to help facilitate a return or exchange according to the guidelines outlined above. Your satisfaction is our top priority, and we appreciate your understanding and adherence to our Refund and Returns Policy.

Thank you for choosing Mahanrentacar for your home cleaning solutions. We value your business and look forward to serving you again.